Shipping policy
Welcome to ThouSaints!
We’re delighted to offer fast and reliable worldwide shipping. Our mission is to ensure your order arrives safely, securely, and on time — no matter where you are.
ORDER PROCESSING TIME
Due to high demand during special promotions or seasonal sales, dispatch times may experience slight delays.
- Order processing begins 10 minutes after your order is placed.
- Once processing has started, we’re unable to make any changes or cancellations.
- All orders are typically processed and shipped within 24–48 business hours after payment confirmation.
You will receive a shipping confirmation email containing your tracking link once your order has been dispatched.
Please allow up to 4 business days for tracking updates to appear.
ESTIMATED DELIVERY TIMES
Delivery times vary by region. Below are the estimated delivery windows after dispatch via Standard Tracked Shipping:
| Region | Estimated Delivery |
|---|---|
| United States & Canada | 5–9 business days |
| Europe | 5–7 business days |
| United Kingdom | 5–8 business days |
| United Arab Emirates | 5–9 business days |
| Saudi Arabia | 5–9 business days |
| Australia & New Zealand | 7–10 business days |
| Mexico | 7–10 business days |
| Rest of the World | 7–10 business days |
Please note that these are general estimates. Delivery times may vary depending on your location and customs clearance processes.
CUSTOMS, DUTIES & TAXES
Customs duties and taxes may apply depending on your country’s regulations.
Any applicable fees are the responsibility of the customer unless otherwise stated at checkout.
We work closely with our logistics partners to ensure a smooth and transparent delivery experience.
In most cases, you will not be required to pay additional charges upon delivery.
SHIPPING AVAILABILITY
We proudly ship to most countries worldwide. A few remote areas or islands may be excluded due to carrier limitations.
If your country appears at checkout, we can ship to your location. If you face any issues placing your order, please contact our support team for assistance.
ORDER CHANGES & CANCELLATIONS
You have a 10-minute window after placing your order to request a change or cancellation.
After this period — or once processing has begun — we can no longer modify or cancel the order.
To make a request, please contact us immediately at:
📩 thousaintsdresses@gmail.com
NEED HELP?
We’re here to assist you every step of the way! If you have any questions about your order or shipping, don’t hesitate to reach out.
📩 Email: thousaintsdresses@gmail.com
🕒 Support Hours: 24/7 Customer Support
At ThouSaints, your satisfaction is our top priority.
We’re committed to making your shopping experience smooth, stylish, and stress-free.
